Recruiting Millennials in Higher Education

May 15, 2009

Email, relevance, and Millennials

Filed under: Email, Research — jacobbear @ 2:32 pm
Tags: ,

A while back I said that “email is for old people.” Karen Bannen from B to B Magazine would beg to differ.  In a feature post yesterday, she cites a study from the Participatory Marketing Network and Pace University’s Lubin School of Business that concluded nearly a third of Millennials responded to relevant email.

Ah, relevancy. The study stressed that Millennials want more control over what and how much email they receive. What this means as a recruiter is that you need, at least, to segment your email.

The good news is you’re probably already doing this. Your mass emails are probably tailored toward different recipients based on region, possible academic major, grad or undergrad, and maybe even personal data such as ethnic background, family income level, or parents’ occupation.

If you’re really good, you might have some software that tracks response and eventual matriculation by category as described above.

Now here’s a free business idea. Pandora lets you give each song a thumbs up, thumbs down, or re-categorize it. FaceBook lets you ‘like’ a post. There are online programs such as StumbleUpon that let you rate and review a website.

What I’d like to see is a widget you can install at the end of your email that lets recipients approve or disapprove in the same way, and software that could tabulate the results and help you spot patterns.

If this has already been invented, let me know (leave a comment).  If not, maybe someone who is reading this post could create it. I don’t ask for any royalties, just let me be one of your first customers.

This would be an invaluable tool for making email more relevant.  Any takers?

November 17, 2008

A few good broadcast email tools

Filed under: Email, Marketing Content — Chris @ 6:57 pm
Tags: ,
A typical broadcast email deliverability report

A typical broadcast email deliverability report

Readers of this blog are most likely always on the looking for better ways to email hundreds or thousands of potential students at once.

Maybe you want to send fancy eNewsletters, or maybe just text invitations. Maybe you’re hoping for a tool that can send emails to very large, or relatively small, groups—one that can integrate with your offline database, customize the content for large donors, send emails to tailored segments of your list, or track who’s opened which email.

Here on this blog we use the Constant Contact system to allow people to sign up for our (Fabulous!) twice-monthly tips and tricks newsletter. On other projects, we have used MailChimp, which I like very much. However, as

A clearly-written and practical review of a variety of broadcast email tools appears this week on the Idealware website, “A Few Good Broadcast Email Tools.” (Full disclosure: I’m one of twelve contributors to the article.) Although the article is targeted toward readers from nonprofit organizations, it’s a great summary of a wide range of affordable and leading broadcast email tools.

And for those of you who are into statistics and benchmarking, here are some useful industry averages for email marketing for the Education sector:

Open rate: 25.95% (how many people opened your email)
Click rate: 4.78% (how many people clicked on a link in your email)
Complaints: 0.05% (how many people filed a complaint that your email was spam)
Unsubscribers: 0.26% (how many people unsubscribed as a result of your email)

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